{"id":407,"date":"2025-05-05T10:30:23","date_gmt":"2025-05-05T10:30:23","guid":{"rendered":"https:\/\/saiguru.co.uk\/?page_id=407"},"modified":"2025-06-23T09:01:02","modified_gmt":"2025-06-23T09:01:02","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/saiguru.co.uk\/?page_id=407","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"\n

Who Controls Your Personal Data?<\/strong><\/h3>\n\n\n\n

Saiguru Ltd<\/strong> is the data controller responsible for handling and managing any personal information collected via our platforms.<\/p>\n\n\n\n

If you have any questions about how we handle your personal data, you can reach out to us by mail at:
297 Lewisham High Street, London, SE13 6LE<\/strong>
or via email at: info@saiguru.co.uk<\/a><\/strong><\/p>\n\n\n\n

\n\n\n\n

What Data Do We Collect?<\/strong><\/h3>\n\n\n\n

We collect personal information to deliver, maintain, and enhance our services. This includes data obtained directly from you and automatically collected data via your browser or device, such as cookies and identifiers.<\/p>\n\n\n\n

\n\n\n\n

Why Do We Use Your Personal Information?<\/strong><\/h3>\n\n\n\n

We process your data for the following reasons:<\/p>\n\n\n\n

    \n
  • Order Management & Delivery<\/strong>
    To fulfil orders, arrange shipping, process payments, and provide order updates.
    Legal basis: Contractual obligation.<\/em><\/li>\n\n\n\n
  • Service Improvement<\/strong>
    To maintain site functionality, diagnose issues, and enhance performance.
    Legal basis: Consent, legitimate interest, or contractual obligation.<\/em><\/li>\n\n\n\n
  • Personalised Experience<\/strong>
    To tailor content, suggest relevant products, and remember preferences.
    Legal basis: Consent, legitimate interest, or prior purchases (soft opt-in).<\/em><\/li>\n\n\n\n
  • Legal Compliance<\/strong>
    To meet legal and regulatory requirements.<\/li>\n\n\n\n
  • Customer Communication<\/strong>
    To get in touch via phone, email, or chat regarding orders or service updates.
    Legal basis: Consent, legitimate interest, or prior purchases.<\/em><\/li>\n\n\n\n
  • Marketing & Advertising<\/strong>
    To show tailored ads and offers across platforms.
    Legal basis: Consent or legitimate interest.<\/em><\/li>\n\n\n\n
  • Fraud Prevention<\/strong>
    To safeguard against fraud, abuse, and security risks.<\/li>\n\n\n\n
  • Specific Consent Uses<\/strong>
    Occasionally, we may request your explicit consent for specific uses. You can withdraw consent at any time.<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    Cookies & Tracking Technologies<\/strong><\/h3>\n\n\n\n

    We use cookies to enhance your browsing experience and understand site usage. A cookie is a small text file stored on your device.<\/p>\n\n\n\n

    Types of cookies we use:<\/strong><\/p>\n\n\n\n

      \n
    • Essential Cookies<\/strong> \u2013 Necessary for site functionality (e.g., login, shopping cart).<\/li>\n\n\n\n
    • Performance Cookies<\/strong> \u2013 Help track website usage and improve content.<\/li>\n\n\n\n
    • Functionality Cookies<\/strong> \u2013 Save your settings and preferences.<\/li>\n\n\n\n
    • Targeting Cookies<\/strong> \u2013 Record pages viewed and links followed to personalise advertising.<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      Third-Party Services<\/strong><\/h3>\n\n\n\n

      We partner with trusted third parties for order fulfilment, deliveries, email communication, marketing support, data analysis, and payment processing. These service providers access your information only as needed and must comply with our privacy terms and legal standards.<\/p>\n\n\n\n

      \n\n\n\n

      Business Transfers<\/strong><\/h3>\n\n\n\n

      In the event of a merger, acquisition, or asset sale, customer data may be transferred as part of the business assets, subject to the terms outlined in this Privacy Policy.<\/p>\n\n\n\n

      \n\n\n\n

      Protecting Saiguru Ltd and Our Users<\/strong><\/h3>\n\n\n\n

      We may share information to comply with laws, enforce our policies, and protect the rights and safety of Saiguru Ltd, its customers, and the public. This includes sharing with fraud protection and credit risk organisations.<\/p>\n\n\n\n

      \n\n\n\n

      How We Protect Your Information<\/strong><\/h3>\n\n\n\n

      Your security is our priority. We employ:<\/p>\n\n\n\n

        \n
      • Data encryption during transfer<\/li>\n\n\n\n
      • PCI DSS-compliant handling of card information<\/li>\n\n\n\n
      • Physical and digital safeguards<\/li>\n\n\n\n
      • Identity verification protocols before releasing data<\/li>\n<\/ul>\n\n\n\n

        Retention:<\/strong> We store personal data for up to 2 years<\/strong> unless otherwise required by law.<\/p>\n\n\n\n

        \n\n\n\n

        Your Data Rights<\/strong><\/h3>\n\n\n\n

        Under applicable data protection laws, you have the right to:<\/p>\n\n\n\n

          \n
        • Access<\/strong> \u2013 Request a copy of your data<\/li>\n\n\n\n
        • Rectification<\/strong> \u2013 Correct incomplete or incorrect data<\/li>\n\n\n\n
        • Erasure<\/strong> \u2013 Request deletion under certain circumstances<\/li>\n\n\n\n
        • Restriction<\/strong> \u2013 Limit how your data is processed<\/li>\n\n\n\n
        • Objection<\/strong> \u2013 Object to data processing in specific cases<\/li>\n\n\n\n
        • Portability<\/strong> \u2013 Transfer your data to another organisation<\/li>\n<\/ul>\n\n\n\n

          You won\u2019t be charged for exercising these rights, and we\u2019ll respond within one month.<\/p>\n\n\n\n

          To submit a request, contact:<\/strong>
          Saiguru Ltd, 297 Lewisham High St London SE13 6NL<\/strong><\/p>\n\n\n\n

          \n\n\n\n

          Complaints<\/strong><\/h3>\n\n\n\n

          If you’re concerned about how we handle your data, please contact:
          Saiguru Ltd, 1575a London Road, London, England, SW16 4AA<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

          Who Controls Your Personal Data? Saiguru Ltd is the data controller responsible for handling and managing any personal information collected<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-407","page","type-page","status-publish","hentry"],"yoast_head":"\nPRIVACY POLICY - Saiguru LTD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saiguru.co.uk\/?page_id=407\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PRIVACY POLICY - Saiguru LTD\" \/>\n<meta property=\"og:description\" content=\"Who Controls Your Personal Data? 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